According to Reuters, in 2020, Binance acted against its own money laundering risk alerts for at least seven countries. Specifically, the ratings for Russia and Ukraine were "manually" downgraded from "extreme" to "high," such that the exchange could continue offering services there, according to Reuters. Source link … [Read more...] about Binance Didn’t Upgrade Customer Checks, Despite Promises to Regulators: Report
Customer
How DAOs Will Transform the Customer Experience
The simplest business models are the easiest to run, but ecosystems are the future of the technology business. They are also complicated and delicate and, as we keep seeing, large companies, with their focus on shareholder returns above all else, find that balancing act difficult to sustain. Simpler is always easier, but if we’re going to have complexity, perhaps it will work … [Read more...] about How DAOs Will Transform the Customer Experience
Coinbase Acquires AI Customer Support Startup Agara
Coinbase said it will leverage Agara’s tech to “automate and enhance” its customer experience tools. The deal also adds deep learnings and AI expertise to Coinbase’s existing tech capacity, and furthers its buildout of a tech hub in India, according to the post. Source link … [Read more...] about Coinbase Acquires AI Customer Support Startup Agara
Paxful denies reports of customer data leak
An anonymous online source was recently spotted trying to sell private customer and employee data allegedly obtained from crypto exchange Paxful. A spokesperson from the company told Cointelegraph that no customer data has been jeopardized, however.“Our customers’ data has not been compromised in any way,” said the spokesperson on Friday. “There has been no data breach of the … [Read more...] about Paxful denies reports of customer data leak